Our Story2018-11-14T14:32:18+00:00

WE THINK. WE CARE. WE DELIVER.

OUR STORY

We’ve come a long way from our beginnings as a search agency in 2009. Now that we’ve made our roots and established BFO as a leading digital agency, we want to share what it is that makes us one of the best: WE THINK. WE CARE. WE DELIVER.

These aren’t just buzzwords. From BFO’s earliest days, our founders, Dan Golden and Steve Krull, personified this trifecta of strategy, empathy and initiative. It’s only now that we’re putting these values into words, but from the start they have permeated the work we do and the way the company is run. As our team has grown and we’ve had the opportunity to work with a long list of great clients, those values have solidified into the pillars that support our agency.

It’s an understatement to say that our values are important to us. Every single day, in everything we do, we think, care and deliver.

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WE THINK

Every successful digital marketing program begins with the right strategy. As industry experts and excellent collaborators, we’re qualified to develop comprehensive digital strategies that drive our clients’ businesses forward.

We have a team of really smart people putting an incredible amount of thought into every service we provide. Each person’s brain power is maximized by our ability to collaborate and share ideas, in order to drive our clients to success.

When we don’t know the answer, we have easy access to people who do. We are a Google Premier Partner, Yext certified partner, Acquisio fundamentals certified, Marin certified agency and Yahoo search marketing ambassador. These partnerships continually advance our knowledge in the industry. We are first to learn about new technology and shifts in the marketplace.

Our thoughtful approach to digital strategy involves thinking carefully and deeply about the goals, audience and marketplace of each client. We strategize to ensure every project and every campaign is designed to deliver the best possible results.

WE CARE

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At BFO, we care deeply about our people, our clients and our communities. Company values aren’t just something we list on our site. We’re truly invested in what we do, from the conversations we have to the way we treat one another to the projects we deliver.

That’s why it’s so important for us to include caring as one of our company pillars. We foster a culture of family, which includes our employees, our communities and our clients.

From our day-to-day work to the charity events we participate in, the BFO team strives to make positive change around us.

For starters, since 2014 we’ve followed an open-book approach to management. Called the Great Game of Business (GGoB), this approach focuses on transparency and giving employees a stake in the outcome of the company. In practice, this means sharing financial reports and key business information, giving our staff a say in big decisions, incentivizing hard work and ultimately driving home the values we operate by.

In 2016, we were nominated as a Great Game of Business All-Star and we ranked #1 on Ad Age’s list of Best Places to Work, two accolades that reinforce our decision to follow the open-book approach and foster a dynamic, culture-rich organization of people who care. On top of that, Dan Golden, our President, is also a board member of the Better Business Bureau in Chicago where we were given honorable mention for the BBB Torch Award for Ethics.

WE DELIVER

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Multiple organizations have recognized BFO for delivering impressive, consistent results for our clients. The way we conduct business has helped us earn a range of awards and recognitions, including:

U.S. Search Award Shortlist: We made the shortlists for three U.S. Search Awards. We were finalists for “Best Use of Search—Retail,” “Best Large PPC Agency” and “Best Large SEO Agency.” These awards recognize agencies for excellence in strategy, creativity and results. BFO was nominated thanks in part to our successful campaigns for Bai, Motorola and Jamba Juice. Our work on these campaigns also made us a finalist at the Landy Awards.

INC 5000: We’re among a very select few to have the honor of being chosen for the INC 5000 list of Fastest Growing Companies in America six years in a row and counting. BFO is one of 245 companies to be a six-time honoree—and one of just 5 in the Chicago area.

Top PPC Agency on Clutch: We were delighted to be included among a select group of organizations to be named one of the top PPC firms of the year by Clutch. By delivering results that make a real difference to our loyal clients, we’ve maintained a rating of 4.7 out of 5 on the site. These review numbers were given to us by our clients themselves. For more info, check out our Clutch profile.

We’ve also been named a top Chicago-based digital marketing agency by Clutch, a top marketing agency in the US by Upcity and a Hot in Chicago agency by Owler. Long story short, BFO is honored to be among the best in the industry, and our work reflects that.

If you’re a part of the team or you’ve worked with us before, you know firsthand that we’re dedicated to the success of our clients.

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